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Morene Rumble helped my partner and I get our finances in order with a personal loan to start saving for a house. I would highly recommend Morene to everyone, she’s very easy to talk to, friendly and makes you feel very comfortable with any situation.
My husband and I went to Astute today, firstly met with Shae at the front reception and had a chat with her. It was lovely to chat with such a friendly happy lady who made us feel welcome.
We went upstairs and met with John Watts for some financial advice. We have known John Watts for over 10 years now, and truly admire his honesty and ‘no beating around the bush business eiquette’. We would highly recommend anyone requiring financial advice and/or a financial bank loan to not look any further than that of the ASTUTE team. J Thanks Astute….
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
We were recommended from friends to see Fei Chan to discuss buying investment property. He was very polite, friendly, sincere and honest. But most importantly, he has made it clearer for us on how to build our property portfolio for a better future. For that, I too highly recommend his service to others.
First, Tania: Quite simply, a complete, caring professional. I am not sure where on the spectrum the amount of work she did to get us into our current home falls in her professional career (mind-blowingly easy, somewhat challenging, borderline impossible…), but to us it literally meant the world. The reason we came back to her (and Astute) is because of the level of care and attention she gave us–we don’t feel like a number, an account, a bottom line, or a percentage point. I would recommend her (and go back to her for advice) again and again and again; when we found ourselves in the position to invest and/or buy again, our first thought was we needed to talk to Tania before doing literally anything else.
Building on that, Astute: Again, I would (and do) recommend them to anyone when talk of buying a home or investing comes up. Long story short, I work for a guy named Scotty Garden, and there is very little under the Earth’s sun I would not do for him; ergo I take his advice on anything as gospel. When I causally mentioned a few years back that Michelle and I were thinking of buying a house, he enthusiastically recommended we talk to John Watts at Cairns Home Loans and we did, and John gave us solid, practical advice: Save a bit more and come back to us. And we did, because he looked after us as people (again not an account). He could have talked us into buying something we couldn’t afford, or buying something we didn’t really want, or (as one local branch of an unnamed John Symond-run group told us) we were grumpily told it was “unrealistic” to think of buying a home in our position. Working in tourism/hospitality, I appreciate the personal attention, as well as helping a local business continue doing what it does well.
Sorry to gush, but Michelle and I really do hold you and your whole team in the highest regard. Thank you again, and I will [not] try to stay out of trouble.
Prompt efficient service from the 1st phone call to make an appointment through to the loan contract. Excellent service all round. Well informed and kept up to date throughout the process . Highly recommended. Thank you.
